Returns & Exchanges

At Zawina Morocco, we want you to be completely satisfied with your natural beauty products. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original Moroccan-inspired packaging to ensure they are protected during transit.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.